The main duties of this role are to be able to carry out Machine Plant Diagnostics, Servicing and Repairs to Construction, Agricultural, Industrial, Heavy Line and Recycling Equipment to the highest standard within the Dealership territory to new and existing Customers. This is a Customer facing role which requires you to build strong Customer relationships within the Service sector of business. You will need to promote and present a professional image and offer service solutions to our customers and frequently liaise 

Duties of a Plant Engineer:

  • Build strong and positive relationships with the customer
  • Build and document knowledge about the customer company and its technical operations
  • Feedback any important customer information to the company
  • To promote aftermarket products and services to the customer
  • To react to any customer needs quickly, effectively and efficiently
  • To carry out repairs to the highest standard to provide a “First Time Fix” to the customer
  • Possess excellent laptop computer technical diagnostics skills
  • Excellent operation of the PDA unit to input job information and write-up data
  • Continually look to develop yourself through Training Courses and other Medias available
  • Maintain and improve our profile in the marketplace
  • Provide World Class Customer Service
  • Present a professional image at all times
  • Carry out all work practices in line with company health and safety policy
  • Meet and exceed customer expectations whilst maintaining profitability
  • Contribute to overall success through teamwork and good communication within the company
  • Any other duties as deemed necessary to fulfill the role

 Requirements of a Plant Engineer:

  • Capable of delivering results under pressure and to strict deadlines
  • Quality focused
  • Honest, reliable, trustworthy, good time keeper
  • Ability to be professional, cheerful, co-operative at all times
  • Ability to be motivated and customer focused
  • Clean driving licence and good driving record (if applicable)
  • Full driving, Fork Lift Truck driving licence (training will be provided)

 Skills/Qualifications needed in becoming the successful Plant Engineer: Diagnostics, Analysis, Equipment Repair & Maintenance, Job Knowledge, Forklift Truck Qualifications, Health and Safety.

 If you feel you are suitable for this position based on what is outline above, please don’t hesitate to get in touch. Alternatively, if you have any questions please feel free to get in contact with us where we will happily provide any information you require.

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